Gladstone Hospital Accident & Emergency Upgrade

COMM11008 – Blog One
By Amanda McRae
Source: Queensland Health, Queensland Government website (2016)

A highly controversial topic within the community regarding the much needed ‘Accident and Emergency upgrade for the Gladstone Hospital’,  has been in the planning stage for years (Bunting 2016).  Members of the community agree with the State Member that something needs to be done.

“The Gladstone Hospital Accident and Emergency Centre, currently doesn’t meet the standards of hospitals,” said Labor, State Member for Gladstone, Mr Glenn Butcher (Hutchinson 2016, n.p).

Taking it further, to a community petition addressed to Federal Government, Member of Flynn, Ken O’Dowd to make a critical investment in our public health system.  Petition story link.

Source: 7 News Central Queensland, Facebook page (2016, n.p).

Minister for Health and Ambulance Services Cameron Dick said, “The community needs and deserves contemporary health services that meet today’s healthcare standards, and that is what we’ll provide,” (Jambour 2016, n.p)

The visual plans are now in place.  “With the support of his party, he hopes to continue and fast track development”, said Mr Butcher (Hutchinson 2016, n.p).

“This is a great win for Gladstone and I am thrilled to be able to kick start this vital project for our community,” Mr Butcher said (Jambour 2016, n.p).

The funding announced months ago, has been set aside for the new Accident and Emergency upgrade of the Gladstone Hospital (Hutchinson 2016).

Source:  Palaszcukuk (2016)

$42m Queensland Premier Annastacia Palaszczuk announcement – Gladstone Observer (Annett 2016).

Source: Annette (2016)

“Whilst speaking to the minister, I did outlay my concerns that this is taking a long time to get going”, said Mr Butcher (Hutchinson 2016, n.p).

“Great that he is listening, great that he has taken it away to have a look,” said Mr Butcher, “If we can get this hospital upgrade started sooner rather than later, it would be much better for our community,” (Hutchinson 2016, n.p).

The outcome of this upgrade would have a tremendous flow on effect, boosting town morale to start.

To stimulate the local economy of the Gladstone region, which is currently facing a downturn as the Minister for Health is aware of, Hutchinson (2016) reports, with an injection of funds from the Turnball-Coalition government to the region.  This will produce much-needed jobs, in areas of construction, health and more.

Most importantly improve the current standards of Health Services in the Accident and Emergency, acknowledged by the State Member, Mr Butcher (Hutchinson 2016), for the patients/carers, staff and community.  With the new and much needed modern, state-of-the-art facility, doubled in size, in the Gladstone Region (Annette 2016).

Seven Local News Gladstone link to Gladstone Hospital Plans story above (aired 10/08/16).  Source: Seven Local News Gladstone (2016).

Source: RACQ Capricorn Helicopter (2016)


Annette, T 2016, Gladstone department will double in size with $42m upgrade, 7 July 2016, Gladstone Observer, viewed 11 August 2016,

Bunting, P 2016, Comments blog, 7 News Central Queensland, Facebook page, viewed 11 August 2016,

Butcher, G 2016, Glen Butcher, Member of parliament, Facebook page, viewed 11 August 2016,

Hutchinson, E 2016, Gladstone hospital plans, 7 News Central Queensland, Facebook page, viewed 11 August 2016,

Jambour, A 2016, Palaszczuk Government to deliver new Gladstone Emergency Department, viewed 11 September 2016,

Palaszcuk, A 2016, Annastacia Palaszczuk MP, Twitter, viewed 11th August 2016,

RACQ 2016, ‘RACQ Capricorn helicopter’, Twitter, viewed 11 August 2016,

Save our hospitals, 2016, viewed 11 August 2016,

Queensland Government, Queensland Health website 2016, ‘Gladstone Hospital’, viewed 11 August 2006,’.asp





Week nine – Writing Speech – Script Writing

Work in progress…

Draft script.

Deliver the script.

Review the entire blog from week 1 – 9.  Check tasks and references.

Reflect 600-800 words which includes – four dot points discussing:  What I found most useful during the 1 – 9 weeks?  Why?  Discuss my level of understanding of speech and scripting?  Why? Comment on blogging journey usefulness?  Has it helped with learning?  Discuss level of confidence of final assignment?

Submit blog…


Ames, K 2018, Lesson 9: Writing speech – script writing, e-courses, Retrieved from

Ames, K 2018, Week 9 – Workbook, e-courses, COMM12033 Speech and Script, Workbook activities, CQUniversity, Retrieved from

Week eight – Writing Speech – Speech Writing

Work in progress…

Oral presentation of assignment 2 with PowerPoint slides that outlines the structure of the entire speech.  12 pages at 1 minute each.  Upload on blog. and include link on blog…?

Note:  Why am I giving this speech? Who is the audience?  What is the important info needed to go in it?  What else?  Agenda?  Outcome?  Consider the audience impact?

Research other speeches…

Write in form of essay as a basic structure… Read: Chapter 13: Public Speaking – Structuring the Message in Berko R., Wolvin,
A., & Wolvin, D. (eds.), 1998, Communication : a social and career focus, Houghton Mifflin Company, Boston, pp. 326-353. URL:


Reflect on task… Useful?  Helpful? How so?

Read: Section – Writing, Reading, and Listening, pages 26-30, Chapter 2: The Modernization of Listening; Listening in the Age of Spectacle, in Lacey, K (2013), Listening Publics: The Politics and Experience of Listening in the Media Age, John Wiley & Sons, Hoboken –



Ames, K. 2018, Lesson 8: Writing Speech – Speech Writing, e-courses, Retrieved from

Ames, K. 2018, Week 8 – Workbook, e-courses, Retrieved from

Week seven – Genres of Speech – Media

Work in progress…

Record 5 minutes of a chat-based program (The Project)

  • Wit, Humour, and risk of transgression underlies talk….?  Are these evident in the recording…  what does this tell you about what you would need to know or do if you wanted to be a host in this context?  Discuss these answers here..

PTC via iPhone…

Review the Clayman reading on reporting speech in news interviews…. From talk to text.  Summaries text.  How does this relate to speech Assignment 2?  Or influence writing a media release/news article?



Ames, K. 2018, Lesson 7: Genres of Speech – Media, e-course, Retrieved from

Ames, K 2018, Week 7 – Workbook, e-courses, Retrieved from

Clayman, S. (1990). From talk
to text: newspaper accounts of
reporter-source interactions.
Media Culture & Society, 12,
79-103. [Available via

Week six – Genres of Speech – Corporate

Work in progress…

Looking at final assignment two:  4000 word persuasive political speech as a State Government Member for an up and coming election.

Map the project using PAIBOC?  (Purpose, Audience, Information, Benefits, Objections and Context).

What is the purpose of the speech?  What is a purpose of the news release/story?  Who is the audience for the speech?  What information needs to be in the speech to engage the audience?  What information needs to be in the news release/story?

  • Objective of the speech is to influence the vote (Ames, 2016).
  • Make content of the speech relevant to the audience (Communication in professional context – reference here).
  • Discuss benefits – keep political job or party in power?  How? Why do I care?  Address issues to make public care….
  • Key points, how will the issues be addressed?
  • What is the content?  Political?  Social?  Personal?  Televised?


What are the main differences and similarities between a formal speech and an impromptu speech?  Set this out as in a formal outline with intro, body, conclusion…  Focus on delivery and timing.

Formal speech examples:  media release, presentation which is at a professional level, delivered to an audience with importance and a purpose, (Ames, 2018).


Ames, K.  2018, Lesson 6: Genres of Speech – Corporate, e-courses, Retrieved from

Ames, K.  2016, PAIBOC Overview. e-courses,

Ames, K.  2018a, Week 6 – Workbook, e-courses, COMM12033 Speech and Script, Retrieved from


Locker, K., & Kaczmarek, S.K. (2007). Business Communication: Building Critical
Skills. 3rd edn, Toronto: McGraw-Hill.

Norrick, N. (2000). Conversational narrative: storytelling in everyday talk.
Amsterdam: John Benjamins Publishing Co

Week five – Institutional Talk

Work in progress…

This week we are looking at how people talk?  How people greet?  What is said?  With also focusing how people talk or deal with various situations or moments, (Ames, 2018).   Reflecting on ourselves in talk, as an example in a discussion.

How do I greet people?

What do I say as a sign off?  Cheers?  Thank you?  See you soon?

How do I deal with awkward situations?  Silence?  Move onto another subject?  Use humour?


Moving onto institutional talk where we are required to compare interviews which are from a entertainment news outlet, like ‘The Project’.

The example from The Project segment online:

The interview was introduced….

They were asked ….. these questions…

Was there potential for conflict management?  How much, if any?

How did the interview conclude?


Looking at the Course resource online:  Chapter 18: Interaction en Masse:  audience and speeches…

Identify key points from research which can be incorporated into the Assignment 2 – speech.  To increase the potential for effectiveness.

Notes from reference…..

Holding the audiences attention  when engaging without eye contact is difficult, (Atkinson, 2005, p243).

Audiences can make or break speeches ( ).  Effectiveness can be registered from the applause of approval and popularity ( ).

Previous historic speeches have a reputation of being convicted well, with relevant knowledgeable content which creates a connection with the audience.  ( p264).

The use of contrast in speech consisting of both negative and positive statements on a subject can connect to the audience.  This drawing in the audience in to have a reaction, engaging them into the speech (p268-269.

Puzzle-solution in speech  (p271).

Combination of all above….




Ames, K.  2018, Week five, e-courses…

Clayman, S., & Heritage, J.  1910, Talk in Action